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Update: New Course on COVID-19 Now Available

By Product Management Team |

Update: 4/21/20

The “COVID-19 Overview” training course we released on April 6 is now updated for British English.

Like the American English & Spanish version, this course is available in the Human Resources category of your Alchemy Manager eLearning Course Catalog or via download to Alchemy Player. See original post below for more information. 

Update: 4/21/20

Intertek Alchemy is committed to the safety of our distribution customers, their families, and our community. With the rapid spread of COVID-19 happening far and wide, Intertek Alchemy is adding a new course, “COVID-19: What Drivers Need to Know”, to our PRO-TREAD premium library.

This course deals with driver-specific concerns, including:

  • Important regulatory and operations changes due to COVID-19

  • Methods to deal with high-touch areas inside the vehicle

  • Ways to avoid distracted driving and how to properly manage stress in challenging times

  • Various lifestyle changes to help keep drivers and others safe in unprecedented times

Like all Alchemy courses, these can be added to Learning Plans to ensure your employees are properly trained to perform their duties safely, accurately and efficiently.  They are available now in your eLearning Course Catalog under the Transportation | Alchemy category.

As a reminder, PRO-TREAD courses are not available for Player training. If you have any trouble locating them, please contact Support.


Update: 4/6/20

Alchemy’s “COVID-19: Overview” training course is now available in Canadian French.

Like the English & Spanish version, this course is available in the Human Resources category of your Alchemy Manager eLearning Course Catalog or via download to Alchemy Player. See original post below for more information. 


Update: 4/6/20

Alchemy’s “COVID-19: Overview” course has been updated a second time, with the following updates (note, these updates apply to English, Spanish, and Canadian French versions):

  • Added CDC as a reference point in addition to WHO

  • Added information on the need for employees in critical infrastructure to continue working, and thereby staying healthy

  • Modifed discussion of symptoms to ensure shortness of breath is referenced appropriately

  • Clarified that viruses can live on different surfaces from hours to days

  • After quiz question, clearly indicated what follows is a review of key points already learned (which is used as reinforcement to create knowledge retention and application)

  • Changed reference of “alcohol-based hand rub” to “alcohol-based hand sanitizer”

  • When providing alternative greetings to handshake, removed bowing as an option (has cultural sensitivities in some workplaces)

  • Changed “Stay home and contact your supervisor if you have a fever or cough” to “If you do not feel well, reach out to your medical provider for guidance.”

  • Changed “If you feel that you are developing a fever or cough while you are at work, inform your supervisor and follow your company policies.” to “If you are at work and do not feel well, inform your employer.”

  • Changed reference to “large gatherings” to just “gatherings”

  • On handwashing question, added a different remediation question upon incorrect response (currently repeats same question)


Download Breakroom Video Loop:  English | Spanish | French

Use this looping video in a visible area as reminder. Please allow a few minutes for these video files to download.


Update: 3/30/20

Alchemy’s “COVID-19: Overview” training course is now available in Spanish.


Update: 3/25/20

The COVID-19 training course was originally distributed 3/20/20 has been updated as follows: 

  • social distancing guidance is now 6 feet (2 meters) instead of 3 feet (1 meter)

    • Note: While 3 feet is still the current recommendation from World Health Organization (WHO), the course now reflects the Centers for Disease Control (CDC) guidance of 6 feet to prevent confusion and be more cautious

  • the images showing coughing into a hand have been replaced with images of coughing into a bent elbow

  • “Tiredness” as a common symptom has been replaced with “shortness of breath”


The updated version of this course is available immediately. (See original post below for access instructions.) Please note, all training completed on the original course version will still receive credit in your existing Learning Plans. If you wish to retrain your employees on these recent course updates, please retire your existing Learning Plan and create a new Learning Plan with a start date of today.

A Spanish-language version of this course will be available, tentatively, April 1st.


Second update scheduled for next week:

There will be a second update to the “COVID-19: Overview” course next week with the following changes, in chronological order of the course. Please note this list is tentative as the course update is in progress, and subject to change:

[NOTE: This list previously listed here has now been moved above to the 4/6 update in which these changes were made.]


Original release announcement – 3/20/20

Intertek Alchemy is committed to the safety of your employees, their families, and our communities. To help ensure safe working environments, Intertek Alchemy is adding a complimentary new course, COVID-19: Overview, to your library.

The COVID-19: Overview course covers how to:

  • Mitigate the spread of the coronavirus

  • Recognize symptoms and protect from respiratory illnesses

  • Prevent transmission to others

The COVID-19: Overview course is available in eLearning and Player. Below are instructions to access it in both formats:


Search for “COVID-19: Overview” in the Human Resources category of your Alchemy Manager eLearning Course Catalog.

Player 7

To download “COVID-19: Overview” to your Player computer, here’s a quick video to walk you thru the process.

If the download did not work… you are most likely on an older version of Player and need to upgrade to Player 7. The process is quick and easy:

  • Download the Player 7.06 upgrade

  • Open the zip file, extract ALL files and folders to your Player computer

  • Double click on the “AlchemyPlayerSetup” file

  • Congrats! You’re ready to follow the Player 7 instructions above to download the new course

If you’re unable to upgrade at this time, please contact Support and we will assist you.

We hope that you, your employees, your families, and your communities stay safe.


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