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Peer Practices: Hill’s Ramps Up Production with Alchemy Playbook and Coach

By Intertek Alchemy |

Hill’s Pet Nutrition’s Richmond, Indiana, plant recently added a 4th shift and expanded production from five days a week to seven.  

The volume of on-the-job training required and the desire for consistency across instructors in the 24/7 facility led them to initiate a holistic, cross-functional training strategy for new employees. Using Alchemy Playbook and Alchemy Coach, Hill’s created over 100 “learning moments,” and to date, every new worker has passed the stringent 90-day test to remain an employee.

“Thanks to Alchemy’s solutions, our on-the-job training program has been a great success,” stated Brian Williams, operations manager at Hill’s.

Read the story on the novel ways this science-based pet food maker is solving the challenges of manufacturing today.


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